Adobe Creative Suite 3 and TortoiseCVS conflicting

Postato da psegno il 31-05-2008 in: adobe, creative suite, cvs, tortoise

We are reporting here a conflict we experienced between the Adobe Creative Suite 3 Design Premium and TortoiseCVS 1.10.6; they were installed on a HP Pavilion dv9695el notebook equipped with a shiny (sigh) Windows Vista Home Premium (32 bit).

The problem(s): what's wrong with my CS3?

After installing the latest (1.10.6) version of TortoiseCVS, which does not support officially Windows Vista, we started experiencing some very annoying issues with the new (Vista certified) Adobe Creative Suite 3:

  1. Each time we tried to run Illustrator we got a message saying something that translated from italian sounds like:
    The preferences file is corrupted and has been
    restored with the default settings.
    The corrupted file will be copied and saved as:
    AIPrefs.err.

    Il file delle preferenze è danneggiato ed è stato ripristinato con le impostazioni di default. Il file danneggiato verrà copiato e salvato col nome: AIPrefs.err


  2. After this error message we got another, mysterious, one saying:
    Error in C:\Program Files\Common Files\Adobe\Startup Scripts
    CS3\Adobe InDesign\indesign-5.0.jsx
    Line 106: indesign5.versionID = 
                                    5.0;
    Invalid digit found in the number

    Errore in C:\Program Files\Common Files\Adobe\Startup Scripts CS3\Adobe InDesign\indesign-5.0.jsx Line 106: indesign5.versionID = 5.0 Cifra non valida nel numero


  3. On creating a new document with Photoshop the dialog did not present any predefined dimension where it should.

    The new document dialog does not present any predfined dimension

The error #2 appeared also when running InDesign, in all cases it seemed to be a parsing problem.

If we tried to remove the preferences file AIPrefs, error #1 did not appear when running Illustrator for the first time after the deletion, but it appeared regularly the following times. This behaviour prevented any setting from being saved because it was reset at each running. Note that the error was raised also leaving the default settings untouched.

The solution (genius at work ;)

We removed the latest version of TortoiseCVS and installed the older release (1.8.32) for Windows 98 and NT4: the errors disappeared and everything worked flawlessly again. But we are still wondering what could be the shared component or setting that generated the conflict.